Welcome to Our City

WE’RE SO GLAD you’re here

The Oxbow Hotel isn’t just a place to lay your head. It’s a representation of culture and community; the embodiment of what Eau Claire was, is, and will be. We are thrilled to welcome you to our little corner of the world.

Our in-room welcome book has gone digital during the pandemic, but you can still find it here, and we hope you give it a look:

KEEPING YOU SAFE during the pandemic, and always

We understand that the decision to travel, and to stay in a hotel, can come with some concerns for safety in the midst of the Covid-19 Pandemic. While you’re here, we want to make absolutely sure that you feel secure and confident in our commitment to the cleanliness, safety and well-being of our guests, and our team. To be blunt, when it comes to ensuring fresh, clean rooms and spaces, we don’t mess around. That said, a number of our in-room and boutique amenities have been modified in an effort to practice elevated cleaning protocols.

Please read on for more details regarding your stay, including room service options, no-contact housekeeping, borrowing records from the Vinyl Library, and more.

THE DETAILS to note about your stay

• Check out time is 11:00 a.m.
• If you’d prefer to go “contactless” when checking out, simply dial the Front Desk from your room and let us know you’re heading out, and we’ll email you a copy of your receipt, easy peasy!
• Complimentary Wonderstate Oxbow Blend coffee and Rishi tea are available in the lobby from 6am-12pm.
• If you’re staying more than one night (and we certainly hope you are, there’s so much to see and do in Eau Claire!) please review some notable changes to our housekeeping procedures during the pandemic, below.
• Our onsite farm-to-fork restaurant and craft bar, The Lakely, is available for dine-in experiences – explore hours and more below.
• Check out our Snacks + Amenities Menu at the link below for more locally-sourced food and drink options, amenity items that can be checked out to enjoy in your room or on property, and activity ideas that keep physical distancing in mind!

HOUSEKEEPING keepin’ it fresh

For the safety of our guests and team, housekeeping stay-over service has been discontinued – this means that we will not enter your room for any cleaning or restocking during your stay. This decision protects our guests with a virtually no-contact stay — and, it’s also good for the environment, as it reduces energy, water and detergent waste water that must be recycled within our community. Your boutique hotel room is well-stocked with bath towels, hand towels, washcloths, and toilet paper. Luxurious shampoo, conditioner and body wash are located in your shower. If you would like to request additional towels or toiletries, please give our Front Desk a ring by dialing “0” on your in-room phone, and we will gladly bring you whatever you need.

THE LAKELY restaurant + bar + venue

Join us for a meal of locally-sourced dinner from our one-of-a-kind menu, featuring a plethora of midwest-modern comfort dishes. Our mixologists can craft you up a tasty cocktail unlike those anywhere. From the stage, national caliber musicians play frequently, and you never know who might be up there doing what they do best. The Lakely is open for dinner and offers in-person dining or room service. Reservations are encouraged. For hours and to view the menu, click here.

SNACKS AND MORE did someone say cribbage and pretzels?

Got the munchies? Looking to throw back a couple of drinks? We got you, and we got the goods! Click the link below to find a detailed list of our available food and drink offerings, available guest amenities, as well as some other fun items you can borrow to enhance your stay. Did someone say pretzels and cribbage?!

VINYL LIBRARY borrow some records and spin some tunes

Spinning records from our Vinyl Library is a favorite past time of many of our guests. Our library is open and available for you to check out up to three records at a time to bring back to your room. If you’d like to check some vinyl out, just stop in at the lobby to peruse our selection – we have folk, jazz, indie, blues and more! You’ll be on your way to a mini-concert, right in your room. We kindly request that all records that you check out are returned to us at the Front Desk… missing records are subject to a $40 replacement fee.

NO SMOKING for real, yo

If you choose to smoke, please do so away from other guests, even outside. And we’re begging you; no smoking in your room. It’s stinky and we can’t rent your room after you leave, which means we have to charge you a hefty price just to get it clean. Thanks!

COMPLIMENTARY WI-FI to stay connected

Your amazing wi-fi signal is courtesy of WIN out of Eau Claire.  You can find the current password on your key envelope, or by calling the Front Desk – just dial “0” from your in-room phone.